All - How does two-factor authentication work?

Modified on Fri, 8 Aug at 7:52 AM

Two-factor authentication (2FA) is an enhanced security method that helps protect your online accounts from unauthorized access. In addition to your password, you will need to provide a second factor, often in the form of a code generated by an authentication app. Here’s how to add and use two-factor authentication to secure your account.

If you have already implemented two-factor authentication but are unable to use the app that provides the security code, please consult this article instead: All - I can't use my two-factor authentication app at the moment..

Why is two-factor authentication important?

Two-factor authentication adds an extra layer of security to your online accounts. Even if someone manages to obtain your password, they won’t be able to access your account without the code generated by the authentication app. This helps protect your personal information and reduces the risk of data theft.

Steps to add two-factor authentication

Access your profile

In the Settings tab of your profile, scroll to the bottom of the page and click Add two-factor authentication to start the setup.

Download an authentication app

To enable two-factor authentication, you first need to download a compatible authentication app. You can use apps like Microsoft Authenticator or Google Authenticator, available on both Android and iOS.

Scan the QR code or enter the key manually.

Once the authentication app is downloaded, open it and scan the QR code displayed on the screen. If you prefer, you can also manually enter the provided key to set up two-factor authentication.

We strongly recommend that you note down the activation code provided during this step. This code will be essential if you need to reconfigure two-factor authentication in the future.

Enter the code generated by the app.

After scanning the QR code or entering the key manually, the authentication app will generate a unique code. Enter this code in the corresponding fields on your profile page, then confirm.

To add two-factor authentication to your account, please watch this video: Video: All - How to add two-factor authentication?

For even more security, you can configure an SSO connection by pairing your Scolago account with Microsoft, Google, or other providers. For more details, consult the following article: All - How does the secure login (SSO) work?.