Substitute - How to cancel an already accepted replacement?

Sometimes, after accepting a remplacement, you may no longer be able to complete it. In this case, it is essential to follow a simple and clear process to cancel your acceptance and notify the relevant individuals. 

Caution, note that it is only possible to cancel an accepted offer in its entirety.

Indeed, whether it's a period within the offer you can't fulfill, or you need to interrupt a replacement you've already started, you won't be able to cancel just a portion of the initially accepted replacement.

If you need to cancel part of an accepted offer, please contact the administrator of the organization concerned: their contact information can be found in the platform's Help module.

Here are two methods to cancel a remplacement: from the Home module or from the Replacements module.

From the Home module

• Go to the Home module in your account;
• In your dashboard, clic on the Accepted status to be redirrected to the Replacements module with the Accepted status filter;

• Click on the pencil icon to open the replacement offer;

• Click the Cancel button;

• Provide the reason for your cancellation in the designated field;

• Confirm your cancellation.

From the Replacements module

• Go to the Remplacements module in your account;

• Locate the remplacement in question. Feel free to use the filters to sort remplacements by status, selecting Accepted;

• Click on the pencil icon to open the remplacement you wish to cancel;

• A window containing the remplacement details will open.

• In the bottom right corner, click the Cancel button.

• Provide the reason for your cancellation and confirm your choice.

  
  

After the cancellation, the following individuals will be automatically notified:

• The employee you were supposed to replace.
• The associated stakeholders (secretary, dispatcher, manager).